ARRIVAL AND DEPARTURE
CHECK-IN:
- You may check-in to your apartment after 14:00 on your arrival date.
- We make every effort to have your apartment available as early as possible!
- If you arrive earlier, we will hold your luggage securely at no cost.
- If you happen to arrive after 18.00, please let us know in advance.
CHECK-OUT:
- Kindly check out of your apartment by no later than 10.00 on your departure day
- In the event of early departure or delayed arrival, the price will be invoiced according to your reservation confirmation, without any deduction.
- If fewer persons arrive than the number booked, then the price will be invoiced according to your reservation confirmation, without any deduction.
- No sub-letting or transfer of occupancy or any change in persons using the apartment is allowed during the booking period.
BOOKING / PAYMENT
- Please pay the deposit within seven days after acknowledgment of your reservation.
- The reservation deposit amounts to about 30% of the total accommodation price. You will be notified of the specific amount in your reservation acknowledgment.
- We reserve the right to retain any pre-payments in the event of cancellation (see cancellation terms).
- The reservation is confirmed only after we receive the deposit.
- You can pay the remaining amount upon your arrival in cash, by EC card (Visa or Mastercard) or transfer it in advance. All bank charges are at the expense of the guest.
CANCELLATION TERMS
Cancellation conditions unless otherwise specified, the cancellation terms per the AGBH (General Business Conditions for the Hospitality Industry) shall apply.
- From 2 months to 1 month before arrival, 40% of the total accommodation price.
- From 1 month to 1 week before arrival, 70% of the total accommodation price.
- One week before arrival, 90% of the total accommodation price.
